Mighty Health respects our consumers’ privacy.

A healthcare provider, be it an individual professional or an organization or a similar institution who desires to be listed on the Properties, or already listed, on the Properties: websites, Social Media, and Print Materials.

Mighty Health Mighty Health (“us”, “we”, or “Ortil”, which also includes its affiliates) is the author and publisher of the internet resource www.ortil.com (“Website”) on the world wide web as well as the software and applications provided by Ortil.

How we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners, the End-Users and the visitors of our Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy) are explained in this privacy policy. We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use.

Please DO NOT use Properties and proceed further in case you do not agree with this privacy policy.

You will be assumed to have read, understood and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy by using the services or by otherwise giving us your information. You hereby consent to our collection, use and sharing, disclosure of your information as described in this privacy policy. We have the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, any time.

Do not use any of the services or give us any of your information if you do not agree with this privacy policy. Suppose you use the services on behalf of someone else (i.e. your child, friend, or partner), or an entity (such as your employer). In that case, you represent that you are authorised by such individual or entity to (i) accept this privacy policy on such individual’s or entity’s behalf, and (ii) consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information as described in this privacy policy.

Why this Privacy Policy?

This Privacy Policy is published in compliance with, inter alia:

Information Technology Act

This Privacy Policy states the following:

The type of information collected from the Users, including Personal Information and Sensitive Personal Data or Information relating to an individual
The purpose, means and modes of collection, usage, processing, retention and destruction of such information
How and to whom Mighty Health will disclose such information.

Collection of Personal Information:

Generally, some of the Services require us to know who you are so that we can best meet your needs. When you access the Services or interact with us through emails, telephone calls, or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to identify you personally.
You hereby consent to the collection of such information by Mighty Health.
Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

Name
Login ID and password
Contact information (such as your email address, addresses, phone numbers)
Demographic data (such as your gender, your date of birth and your pin code)
Historic data regarding your usage of the Properties and history of the appointments made
Search terms entered
Information collected by cookies or similar technologies
Newsletter subscriptions, enrolment for promotions, use of special offers, etc.
Survey answers, reviews, ratings and other types of feedback provided
Medical credentials, visiting hours of a healthcare provider, fees, locations (in relation to healthcare providers)
Medical information
Financial and payment related data for any service which requires any payment
Geo-location information when permitted by you on your device
Any other information that you enter on, or upload is voluntarily.
Mighty Health reserves the right to use information provided by you for the following:
Publishing on the Properties
Contacting you for offering new products/services of Mighty Health
Contacting you to offer new products/services by Mighty Health partners;
Contacting you for feedback of the Properties
Analysis and Industry reporting
You hereby consent to such use of such information by Mighty Health
Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
Insurance data (such as your insurance carrier and insurance plan);
Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
The information collected from you by Mighty Health may constitute ‘personal information’ or ‘sensitive personal data or information’.

“Personal Information” is defined, any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
“Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

Passwords
Financial information such as bank accounts, credit and debit card details or other payment instrument details
Physical, physiological and mental health condition
Sexual orientation
Medical records and history
Biometric information
Information received by body corporate under lawful contract or otherwise
Visitor details as provided at the time of registration or thereafter
Call data records

Mighty Health will be free to use, collect and disclose information that is freely available in the public domain without your consent.

Privacy Statements

All Users Note

This section applies to all users:

Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Mighty Health immediately.
An indicative list of information that Mighty Health may require you to provide to enable your use of the Services is provided in this Privacy Policy.
All the information provided to Mighty Health by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Mighty Health may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’,
for the purpose of providing, you the Services
for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes
for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates
for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice
debugging customer support related issues.
for the purpose of contacting, you to complete any transaction if you do not complete a transaction after having provided us with your contact information in the course of completing such steps that are designed for completion of the transaction.
Mighty Health also reserves the right to use information provided by or about the End-User for the following purposes:
Publishing such information on the Website.
Contacting End-Users for offering new products or services.
Contacting End-Users for taking product and Service feedback.
Analyzing software usage patterns for improving product design and utility.
Analyzing anonymized practice information for commercial use.
Processing payment instructions including those through independent third-party service providers such as payment gateways, banking and financial institutions, pre-paid instrument and wallet providers for processing of payment transaction or deferral of payment facilities.
Suppose you have voluntarily provided your Personal Information to Mighty Health for any of the purposes stated above. In that case, you hereby consent to such collection and use of such information by Mighty Health.
Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
Mighty Health does not control or endorse the content, messages or information found in any Services and, therefore, Mighty Health specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services. You agree that you waive any claims against Mighty Health relating to same. To the extent such waiver may be ineffective, you agree to release any claims against Mighty Health relating to the same.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change by contacting us through info@ortil.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Mighty Health has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Mighty Health may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Mighty Health will not correct, delete or update your Personal Data, including
where the Personal Data is opinion data that is kept solely for evaluative purpose
the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through the email partners@ortil.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent, or cancellation of account may result in Mighty Health being unable to provide you with its Services or to terminate any existing relationship Mighty Health may have with you.
If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at our information portal.
Mighty Health may require the User to pay with a credit or debit card for Services which requires payment. Mighty Health will collect such User’s credit or debit card number and/or other financial institution information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit or debit information, however, is accomplished solely by the User through the authentication process. User’s credit or debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Mighty Health provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.
Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the Website, Mighty Health automatically receives the URL of the site from which anyone visits. Mighty Health also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help Mighty Health to improve its Service.
The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, Mighty Health may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
The Website uses cookies that is used by Mighty Health and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Mighty Health may allow authorized third parties to place or recognize a unique cookie on the User’s browser. You may adjust your internet browser to disable cookies.
This Privacy Policy applies to Services that are owned and operated by Mighty Health. We does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Mighty Health is not responsible or liable.
Accordingly, Mighty Health does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Mighty Health guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites.
The inclusion or exclusion does not imply any endorsement by Mighty Health of the website, the website's provider, or the information on the website. If you decide to visit a third-party website linked to the Website, you do this entirely at your own risk. Mighty Health encourages the User to read the privacy policies of that website.
Mighty Health hereby expressly disclaims any liability for any reliance or misuse of information that is made available by Users or visitors in such a manner.
Mighty Health has implemented best international market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Mighty Health shall not be held liable for any loss whatsoever incurred by the User.
Mighty Health implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Mighty Health business.
Mighty Health takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when Mighty Health, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

Practitioners Note:

This section applies to all Practitioners:
As part of the registration or as the application creation or submission process that is available to Practitioners on Mighty Health, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Practitioners.
All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to Mighty Health, failing which they are required to leave the Services, including the Website immediately.
Practitioners’ personally identifiable information, which they choose to provide to Mighty Health, is used to help the Practitioners describe and identify themselves. This information is exclusively owned by Mighty Health and You will be the owner of your information and you consent to Mighty Health collecting, using, processing and/or disclosing this information for the purposes hereinafter stated. Mighty Health may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Mighty Health also reserves the right to use information provided by or about the Practitioner for the following purposes:
Publishing such information on the Website.
Analyzing website usage patterns for improving product design and utility.
Analyzing anonymized practice information including financial, and inventory information for commercial use.
The Practitioner information listed on Website is displayed when End-Users search for doctors on Website, and the Practitioner information listed on Website is used by End-Users to request for doctor appointments. Any personally identifiable information of the Practitioners listed on the Website is not generated by Mighty Health and is provided to Mighty Health by Practitioners who wish to enlist themselves on the Website, or is collected by Mighty Health from the public domain. Mighty Health displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we strongly encourage Practitioners to check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. Mighty Health will, however, take reasonable steps to ensure the accuracy and completeness of this information.
Information of unregistered practitioners may also be displayed provided that they consented to Mighty Health to collect, process, and/or disclose their information on the website. Mighty Health strives to capture accurate information for Practitioners. However, Mighty Health does not undertake any liability for any incorrect or incomplete information appearing on the Website for Practitioners.

End-Users Note:

This section applies to all End-Users.
Certain information, including Personal Information or Sensitive Personal Data or Information is collected from the End-Users as part of the enquiry submissions. and registration or application creation and submission process that is available to End-Users on this Website,
All the statements in this Privacy Policy apply to all End-Users, and all End-Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to Mighty Health, failing which they are required to leave the Mighty Health immediately.
If you have inadvertently submitted any such information to Mighty Health prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, processed, stored, used or disclosed, send an email to info@ortil.com, inquire whether Mighty Health is in possession of your personal data, and you may also require Mighty Health to delete and destroy all such information.
End-Users’ personally identifiable information, which they choose to provide on the Website is used to help the End-Users describe/identify themselves. Other information that does not personally identify the End-Users as an individual, is collected by Mighty Health from End-Users (such as, patterns of utilization described above) and is exclusively owned by Mighty Health. Mighty Health may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. In particular, Mighty Health reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the following purposes:

Analyzing website usage patterns for improving product design and utility.
Analyzing such information for research and development of new technologies.
Using analysis of such information in other commercial product offerings of Mighty Health.
Sharing analysis of such information with third parties for commercial use.
Mighty Health will communicate with the End-Users through email, phone and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The End-Users can change their e-mail and contact preferences at any time by contacting through our email info@ortil.com.
At times, Mighty Health conducts a User survey to collect information about End-Users' preferences. These surveys are optional and if End-Users choose to respond, their responses will be kept anonymous. Similarly, Mighty Health may offer contests to qualifying End-Users in which we ask for contact and demographic information such as name, email address and mailing address. The demographic information that Mighty Health collects in the registration process and through surveys is used to help Mighty Health improve its Services to meet the needs and preferences of End-Users.
Mighty Health may keep records of electronic communications and telephone calls received and made for making appointments or other purposes for the purpose of administration of Services, customer support, research and development and for better listing of Hospitals, Practitioners and Partners.
All Mighty Health employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every End-Users’ Personal Information or Sensitive Personal Data and Information. Mighty Health has put in place procedures and technologies as per good industry practices and in accordance with the applicable laws, to maintain security of all personal data from the point of collection to the point of destruction. Any third-party data processor to which Mighty Health Transfers Personal Data shall have to agree to comply with those procedures and policies, or put in place adequate measures on their own.
Mighty Health may also disclose or transfer End-Users’ personal and other information provided by a User, to a third party as part of reorganization or a sale of the assets of a Mighty Health company. Any third party to which Mighty Health transfers or sells its assets to will have the right to continue to use the personal and other information that End-Users provide to us, in accordance with the Terms of Use
To the extent necessary to provide End-Users with the Services, Mighty Health may provide their Personal Information to third party contractors who work on behalf of or with Mighty Health to provide End-Users with such Services, to help Mighty Health communicate with End-Users or to maintain the Website or independent third party service providers to process payment instructions including providing a payment deferral facility to End-Users in relation to the Services. These third-party service providers have access to information needed to process payments, but may not use it for other purposes. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, may use and disclose the personal information collected in connection with the provision of these Services in accordance with their own privacy policies. In such circumstances, you consent to us disclosing your Personal Information to contractors, solely for the intended purposes only.

Casual Visitors Note

3.4.1. Mighty Health will not collect sensitive personal data or information (i.e. name, email, and contact number) from visitors navigating the website.
3.4.2. Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
3.4.3. If you, as a casual visitor, have inadvertently browsed any other page of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Mighty Health. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as Mighty Health cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
3.4.4. You are not a casual visitor if you have willingly submitted any personal data or information to Mighty Health through any means, including email, post or through the enquiry or registration process on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

Confidentiality and Security

Mighty Health maintains your personal information in electronic form. Periodically, such information may also be converted to physical form. In order to protect your personal information both online and off-line, Mighty Health takes all necessary precautions and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Mighty Health business.
No administrator at Mighty Health will have knowledge of your password for you should be protected against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished. Mighty Health does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Mighty Health by sending an email to info@ortil.com You shall be liable to indemnify Mighty Health due to any loss suffered by it due to such unauthorized use of your account and password.
Mighty Health makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
Part of the functionality of Mighty Health is assisting the doctors to maintain and organise such information. Mighty Health may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.
Part of the functionality of the Mighty Health is assisting the patients to access information relating to them. Mighty Health may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
Notwithstanding the above, Mighty Health is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Mighty Health shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Mighty Health including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

Change to Privacy Policy

Mighty Health may update this Privacy Policy with their own discretion, with or without advance notice. If you object to any of the changes to our terms and conditions, and you no longer wish to use the Services, you may contact info@ortil.com to deactivate your account. Unless stated otherwise, the current privacy policy of Mighty Health applies to all information that Mighty Health has about you and your account.

Children's and Minor's Privacy

To help provide a child-friendly online environment, Mighty Health strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools.
These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission.
Although the Mighty Health Website and Services are not intended for use by minors, Mighty Health respects the privacy of minors who may inadvertently use the internet or the mobile application.

Consent to This Policy

You acknowledge that this Privacy Policy is a part of the Terms of Use and Terms of Conditions of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Mighty Health using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy.
Your visit to the Website and use of the Services is subject to this Privacy Policy, Terms of Use and Terms of Conditions.

Feedback on Privacy Policy

Should you have questions about this Privacy Policy or Mighty Health information collection, use, and disclosure practices, you may contact the Data Protection and Privacy Manager (DPM) appointed by Mighty Health.
We will promptly respond to any kind of concerns, requests, or questions regarding your personal information and how we use them, to the best of our abilities. Complaints about our use of your information are forwarded to the appointed Data Protection and Privacy Manager (DPM).